At Raksa Massage, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This policy outlines how we collect, use, disclose, and protect your information when you visit our studio or interact with us, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

Personal Information: When you book an appointment or contact us, we may collect personal information such as your name, contact details (phone number, email address), and any relevant health information that you voluntarily provide.

Payment Information: For processing payments, we collect credit or debit card details and billing information. This information is used solely for transaction purposes and is securely processed.

Sensitive Information: We may collect health-related information to tailor your massage experience. This information is treated with strict confidentiality.

2. How We Use Your Information

To manage appointments, communicate with you, and tailor our services to meet your needs.

To process payments for services.

To comply with legal obligations and ensure health and safety during treatments.

3. Disclosure of Your Information

We do not share your personal information with third parties, except as required by law or with your explicit consent.

In cases where we use third-party services (such as payment processors), we ensure they follow strict confidentiality and security standards.

4. Security of Your Information

We take reasonable steps to safeguard your information from unauthorized access, alteration, or disclosure. Our security measures include data encryption, secure storage, and restricted access.

5. Your Rights and Choices

You have the right to access and correct your personal information. If you need to update your information or have any questions about this policy, please contact us.

6. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Raksa Massage

Phone: 0478 922 361

Email: massageraksa@gmail.com

Address: 162 Rouse Street Port Melbourne

We are committed to upholding your privacy and ensuring a safe and comfortable experience at Raksa Massage.